5 Reasons Why Your Website is Hurting Your Business (And How to Fix It)

February 4, 2025

How to Know When It’s Time to Rebrand Your Website

Your website should be your best salesperson, working for you around the clock. But if it’s not bringing in leads, booking clients, or making sales, something is wrong. A poorly designed or outdated website doesn’t just look unprofessional—it can actively turn potential customers away.

If you’ve ever wondered why your website isn’t working the way you hoped, you’re not alone. Many business owners unknowingly make common mistakes that cost them conversions, sales, and credibility. Here’s what might be hurting your website—and how to fix it.

5 Reasons Why Your Website is Hurting Your Business (And How to Fix It)

Your website should be your best salesperson, working for you around the clock. But if it’s not bringing in leads, booking clients, or making sales, something is wrong. A poorly designed or outdated website doesn’t just look unprofessional—it can actively turn potential customers away.

If you’ve ever wondered why your website isn’t working the way you hoped, you’re not alone. Many business owners unknowingly make common mistakes that cost them conversions, sales, and credibility. Here’s what might be hurting your website—and how to fix it.


1. It’s Confusing or Hard to Navigate

A website should feel effortless to use. If visitors land on your homepage and have to think about where to click next, they’ll leave.

Common navigation mistakes:

  • A cluttered menu with too many options
  • No clear direction for what visitors should do next
  • Hidden or hard-to-find contact and service pages

How to fix it:

Simplify your navigation. Stick to 5-7 core menu items and guide visitors toward a clear goal (such as booking a call, making a purchase, or signing up for a service). Make sure your contact page, pricing, and services are easy to find in just one or two clicks.

2. Your Branding is Inconsistent

Branding is more than just a logo. If your website has mismatched fonts, random colors, and inconsistent messaging, it can make your business look unprofessional and untrustworthy. Visitors should immediately recognize your brand identity across your website, social media, and marketing materials.

How to fix it:

Branding should always come first. Before you focus on web design, you need a strong visual identity—including a cohesive color palette, fonts, and imagery. At Sable Society, we offer branding services to help businesses create a recognizable and polished look before diving into web design.

3. You Don’t Have Clear Calls to Action (CTAs)

A beautiful website doesn’t mean anything if it doesn’t tell visitors what to do next. If your site lacks clear calls to action (CTAs)—like Book Now, Contact Us, Download Here—you’re missing out on conversions.

How to fix it:

Every page should have a purpose. Ask yourself:

  • What is the ONE action I want visitors to take?
  • Is it easy for them to do it?
  • Are my CTA buttons noticeable and persuasive?

Use strong, clear CTAs throughout your site. Instead of a vague “Learn More” button, try “Get a Free Consultation” or “Start Your Project Today.”

4. Your Website is Slow or Not Mobile-Friendly

Did you know 53% of mobile users leave a website that takes more than three seconds to load? A slow website or one that doesn’t adjust properly on a phone can drive away potential customers before they even see your content.

How to fix it:

  • Test your speed using Google’s PageSpeed Insights
  • Compress images to reduce load time
  • Use a mobile-friendly design that adapts to all screen sizes
  • Ditch unnecessary pop-ups or autoplay videos that slow things down

At Sable Society, we build websites that are optimized for speed and mobile performance, ensuring your visitors stay engaged and take action.

5. It Looks Outdated

Your website is often the first impression people have of your business. If it looks like it was built in 2015 (or earlier), potential clients might assume your business is outdated too.

How to fix it:

  • Use modern, clean design elements that reflect your brand
  • Choose high-quality, professional photos instead of blurry stock images
  • Keep your layout simple, but strategic—no clutter, just clarity
  • Ensure your website reflects your current services, offers, and brand messaging

A website should grow with your business. If yours feels outdated, it’s time for a refresh—and we can help.

What’s Next? Let’s Fix It

Your website shouldn’t just exist—it should work for you. If your current site isn’t converting, bringing in leads, or reflecting the quality of your brand, it’s time to make a change.

At Sable Society, we create high-converting websites designed to bring in more leads, book more clients, and make sales easier. Whether you need a rebrand or a fully custom design, we’ll build a website that actually works for your business.

Book a free consultation today: www.sablesociety.com/booking

Maddie Emrick

Hey, I’m Maddie! I’m a web designer, branding strategist, and creative entrepreneur who loves crafting beautiful, high-converting websites. With a passion for minimalist design and effortless aesthetics, I help businesses bring their brand vision to life online. When I’m not designing, you’ll find me traveling, sipping an iced coffee, or dreaming up my next big idea.

Maddie Emrick with Sable Society

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